Consumer Advisory Committee

About CAC

The purpose of the Committee is to make recommendations to the Commission regarding consumer issues within the jurisdiction of the Commission and to facilitate the participation of all consumers in proceedings before the Commission. Meetings are open to the public and are broadcast live with open captioning over the internet from the FCC Live web page.

2024 Consumer Advisory Committee members in the FCC commission room - click to enlarge

Contact Committee Staff

  • Keyla Hernandez-Ulloa, Designated Federal Officer to the Consumer Advisory Committee
  • David Pérez, Deputy Designated Federal Officer
  • Email staff at CAC@fcc.gov

CAC 13 2024-2026

CAC 13

CAC 12 2022-2024

CAC 12

  • Public Notice: FCC Announces Intent to Renew Charter and Solicits Nominations for Membership on the Committee (released August 5, 2024): PDF | Membership Application Form
  • Public Notice: FCC Announces June 26, 2024 Consumer Advisory Committee Meeting (released June 6, 2024): PDF
  • Public Notice: FCC Consumer Advisory Committee Appointment of Membership and Announcement of First Meeting Date for the 12th Term (released February 20, 2024): PDF
  • News Release: Chairwoman Rosenworcel Relaunches Consumer Advisory Committee With Focus on Consumer Issues Including Artificial Intelligence (released February 20, 2024): PDF
  • Federal Register: Announcement of Renewal of Charter of the FCC Consumer Advisory Committee (released September 16, 2022): PDF
  • Consumer Advisory Committee Charter: PDF
  • Public Notice: FCC Solicits Second Round of Nominations for Membership for Consumer Advisory Committee (released August 10, 2022): Word | PDF
  • Public Notice: FCC Announces Intent to Renew Charter and Solicits Nominations for Membership on the Committee (released July 1, 2022): Word | PDF

Meetings 2024

September 24, 2024

June 26, 2024

April 4, 2024

CAC 11 2020-2022

CAC 11

  • Public Notice: FCC Announces Intent to Renew Charter and Solicits Nominations for Membership on the Committee (released July 7, 2020): Word | PDF
  • Consumer Advisory Committee Charter: PDF
  • Federal Register - Consumer Advisory Committee Charter: PDF
  • Public Notice: FCC Announces Consumer Advisory Committee Charter Renewal, Appointment of Members, Chair, and Vice Chair, and Date and Time of Next Meeting (released December 1, 2020) Word I PDF
  • FCC Announces Cancellation of Consumer Advisory Committee Meeting on February 22, 2021 (released February 5, 2021) Word I PDF
  • Public Notice: FCC Announces New Consumer Advisory Committee Members and Meeting Date (released June 30, 2021): Word | PDF

Meetings 2020-2022

August 30, 2022

  • Public Notice Announcing Date and Time of Meeting: PDF | Word
  • Agenda: Word | PDF
  • Event Page
  • Committee Report on the State of Text Messaging | PDF

April 26, 2022

  • Announcement of Date, Time, and Agenda of Next Meeting: PDF
  • Agenda: Word | PDF
  • Event Page
  • Committee Recommendation Regarding Consumer Broadband Labels | PDF

September 10, 2021

CAC 10 2018-2020

CAC 10

  • Public Notice: Announcing Charter Renewal, Members, Next Meeting of FCC's Consumer Advisory Committee (released April 10, 2019): Word | PDF
  • FCC Announces Anticipated Renewal of its Consumer Advisory Committee and Solicits Applications for Membership on the Committee: Word | PDF
  • Consumer Advisory Committee Charter: Word | PDF
  • Public Notice: FCC Announces Intent to Renew Charter and Solicits Nominations for Membership on the Committee (released July 7, 2020): Word | PDF

Meetings 2018-2020

September 25, 2020

April 27, 2020

February 13, 2020

  • Announcement of Date, Time, and Agenda of Next Meeting: Word | PDF
  • Agenda: Word | PDF
  • Event Page
  • Recommendation Regarding Collection of Data and/or Sources of Data on the Availability and Effectiveness of Call Blocking Tools: Word | PDF

December 11, 2019

September 16, 2019

  • Announcement of Date, Time, and Agenda of Next Meeting: Word | PDF
  • Notice Concerning Ex Parte Status of Presentations Related to the FCC Consumer Advisory Committee: Word | PDF
  • Agenda: Word | PDF
  • Event Page
  • Recommendation regarding block notification and critical call list: Word | PDF
  • Meeting Transcript: Word | PDF

June 3, 2019

CAC 9 2016-2018

CAC 9

  • Consumer Advisory Committee – Announcement of Renewal of Charter, Appointment of Members, Designation of of Chairperson, Agenda, Data and Time of Next Meeting (released Oct. 31, 2016):  Word | PDF
  • Public Notice Announcing Appointment of Six New CAC Members: Word | PDF
  • Membership Roster 2016-2018: Word | PDF
  • Leadership Roster 2017-2018: Word | PDF
  • Robocall Working Group Roster: Word | PDF
  • Slamming/Cramming Working Group Roster: Word | PDF
  • Broadcast Repack Working Group Roster: Word | PDF
  • USF-Digital Inclusion Working Group Roster: Word | PDF
  • Recommendations 2016-2018

Meetings 2016-2018

June 8, 2018

February 26, 2018

September 18, 2017

May 19, 2017

January 27, 2017

CAC 8 2014-2016

CAC 8

CAC FAll Meeting Group Picture With Chairman Wheeler

Members of the CAC and Chairman Tom Wheeler commemorate the committee's final
meeting of its eighth 2-year term, Oct. 14, 2016.

  • Public Notice: FCC Announces Renewal of Consumer Advisory Committee and Solicits Membership Applications (released 12/10/14): Word | PDF
  • Membership Roster 2014-2016: Word | PDF
  • Recommendations 2014-2016

Meetings 2014-2016

October 14, 2016

June 10, 2016

  • Public Notice: Word | PDF
  • Agenda and Event page
  • Recommendation Regarding Battery Backup Community Outreach and Education (June 10, 2016): Word | PDF
  • Recommendationn on Robocalling to Wireless Phones Federal Debt Collection (June 10, 2016): Word | PDF
  • Recommendation Regarding Technology Transition 08/15 order and FNPRM (June 10, 2016): Word | PDF

February 5, 2016

October 26, 2015

  • Public Notice: Word | PDF
  • Agenda and Event page
  • Broadband Consumer Disclosure Recommendation (Oct. 26, 2015): Word | PDF
  • Fixed Broadband Consumer Disclosure Blank (Oct. 26, 2015): Word | PDF
  • Fixed Broadband Consumer Disclosure Instructions (Oct. 26, 2015): Word | PDF
  • Fixed Broadband Consumer Disclosure Sample (Oct. 26, 2015): Word | PDF
  • Mobile Broadband Consumer Disclosure Blank (Oct. 26, 2015): Word | PDF
  • Mobile Broadband Consumer Disclosure Instructions (Oct. 26, 2015): Word | PDF
  • Mobile Broadband Consumer Disclosure Sample (Oct. 26, 2015): Word | PDF
  • Broadband Consumer Disclosure Q&A (Oct. 20, 2015): Word | PDF

September 25, 2015

June 12, 2015

CAC 7 2012-2014

CAC 7

Meetings 2012-2014

October 20, 2014

July 25, 2014

  • Public Notice: Download in Word, PDF, Text and Web Format
  • FCC Consumer Advisory Committee Recommendation Regarding FCC Interagency Coordination to Promote/Facilitate Communications Access. Word | PDF
  • FCC Consumer Advisory Committee Recommendation Regarding Stolen Mobile Devices. Word | PDF

May 19, 2014

March 28, 2014

December 16, 2013

  • Public Notice: Download in Word, PDF, Text and Web Format
  • Agenda: Word | PDF
  • FCC Consumer Advisory Committee Recommendation Regarding the Use of Broadband.gov to Track Implementation of the National Broadband Plan (NBP).    Word | PDF
  • FCC Consumer Advisory Committee Recommendation Regarding Reporting of Consumer Complaint Data. Word | PDF

August 2, 2013

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released July 3, 2013)

April 26, 2013

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released April 1, 2013)

CAC 6 2010-2012

CAC6

  • Public Notice: Announcement of Appointment of Members, Designation of Chairperson, and Date of Meeting (released 07/20/11): Word | PDF
  • Public Notice: Announcement of Rechartering and Solicitation of Members for Consumer Advisory Committee (released 01/11/11): Word | PDF
  • Charter 2010-2012: Word | PDF
  • Roster 2010-2012: Word | PDF
  • Recommendations 2010-2012

Meetings 2010-2012

November 2, 2012

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released October 11, 2012)

September 21, 2012

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released August 24, 2012)

June 15, 2012

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released May 17, 2012)

February 24, 2012

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released January 31, 2012)

  • Public Notice: Word | PDF
  • Agenda: Word | PDF
  • Transcript of the February 24, 2012 Meeting: Word | PDF
  • Recommendation Regarding the Use of Broadband.gov to Track Implementation of the National Broadband Plan (NBP): Word | PDF
  • Recommendation Regarding the Remote Areas Fund: Word | PDF
  • Recommendation Regarding The National EAS Test: Word | PDF
  • Recommendation Regarding Continued Federal Funding of Public Broadcasting:Word | PDF
  • Recommendation Regarding the Universal Service Fund Lifeline Program: Word |PDF

November 4, 2011

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released October 13, 2011)

  • Public Notice: Word | PDF
  • Recommendation Regarding Universal Service Fund: Word | PDF
  • Recommendation Regarding Continued Federal Funding of Public Broadcasting:Word | PDF
  • Recommendation Regarding the National EAS Test: Word | PDF

September 27, 2011

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released September 6, 2011)

August 17, 2011

Announcement of Appointment of Members, Designation of Chairperson, and Date of Meeting of Consumer Advisory Committee. (Released July 20, 2011)

Technical Working Group on Digital Closed Caption and Video Description Issues

  • Progress Report of Technical Working Group on Closed Captioning and Video Description December 4, 2009.
  • Transcript of the May 18, 2009 meeting of the DCCVD Working Group: Word |PDF
  • Reports and Documents
    • Public Notice Announcing the Establishment of the Technical Working Group to Study Closed Captioning and Video Description Issues (DCCVD); Appointment of Members and Agenda of First Meeting (Released May 1, 2009): Word | PDF
    • Statement of Acting Chairman Copps Regarding the DCCVD Working Group:Word | PDF
  • For further information regarding the DCCVD Working Group, contact: Michael Jacobs, Consumer and Governmental Affairs Bureau, Federal Communications Commission, 45 L Street NE, Washington, DC 20554. Phone: 202-418-2859 (voice) or 202-418-8233 (TTY); Email: Michael.Jacobs@fcc.gov.

CAC 5 2008-2010

CAC5

  • Public Notice Announcing Appointment of the National Consumers League to Consumer Advisory Committee (released 06/05/09): Word | PDF
  • Public Notice Announcing Rechartering & Reappointment of Members and Chairperson (released 12/30/08): Word | PDF
  • Charter 2008-2010: Word | PDF
  • Roster 2008-2010 (Includes Full Committee Roster): Word | PDF
  • Recommendations 2008-2010
  • Working Groups/Subcommittee Roster 2008-2010: Word | PDF | Text
  • Consumer Information Disclosure Task Force Membership List: Word | PDF

Meetings 2008-2010

November 10, 2010

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released October 7, 2010)

  • Public Notice: Word | PDF
  • Recommendation Regarding Consumer Empowerment Agenda: Word | PDF
  • Recommendation Regarding Federal-State Collaboration: Word | PDF
  • Transcript November 10, 2010 Meeting: Word | PDF

August 4, 2010

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released July 6, 2010)

  • Public Notice: Word | PDF
  • Agenda: Word | PDF
  • Recommendations Regarding Pre-sale Consumer Disclosures: Word | PDF
  • Recommendation Regarding Lifeline Linkup Programs: Word | PDF
  • Transcript August 4, 2010 Meeting: Word | PDF

June 30, 2010

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released June 4, 2010)

March 19, 2010

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released February 25, 2010)

  • Public Notice: Word | PDF
  • Agenda: Word | PDF
  • Recommendation: List of Consumer Principles Addressing FCC's Truth in Billing Notice of Inquiry: Word | PDF
  • Transcript March 19, 2010 Meeting: Word | PDF

February 12, 2010

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released January 22, 2010)

December 4, 2009

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released November 13, 2009)

  • Public Notice: Word | PDF
  • Agenda: Word | PDF
  • Transcript December 4, 2009 Meeting: Word | PDF
  • Recommendation Regarding Captioned Telephony: Word | PDF

September 10, 2009

Announcement of Next Meeting Date and Agenda of Consumer Advisory Committee. (Released August 24, 2009)

March 4, 2009

  • Public Notice Announcing March 4, 2009 Teleconference Meeting (Released February 9, 2009): Word | PDF
  • Transcript March 4, 2009 Teleconference Meeting: Word | PDF

January 30, 2009

  • Public Notice Announcing Appointment of Members (Released December 30, 2008):Word | PDF
  • Public Notice Announcing January 30, 2009 Meeting (Released January 9, 2009):Word | PDF
  • Agenda January 30, 2009 Meeting: Word | PDF
  • Transcript January 30, 2009 Meeting: Word | PDF
  • Recommendation on DTV Closed Captioning and Video Description: Word | PDF
  • Recommendation Regarding DTV Transition: Word | PDF
  • Recommendation Regarding DTV Consumer Forum: Word | PDF

CAC 4 2006-2008

CAC4

  • Charter 2006-2008: Word | PDF
  • Roster 2006-2008 (Includes Full Committee Roster): Word | PDF
  • Recommendations 2006-2008
  • Working Groups/Subcommittee Roster 2006-2008: Word | PDF
  • Public Notice Announcing Rechartering and Appointment of Members (Released 06/08/07): Word | PDF
  • Public Notice Announcing Additional Members Appointed (Released 06/18/07):Word | PDF
  • Public Notice Announcing Additional Member Appointed (Released 05/02/08): Word| PDF

Meetings 2006-2008

November 14, 2008

  • Public Notice (Released October 22, 2008): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Word | PDF
  • Recommendation Supporting Petition of ACB for Rulemaking Re Access to Emergency Televised Information: Word | PDF
  • Recommendations Regarding DTV Transition (Additional Recommendations): Word| PDF

June 27, 2008

  • Public Notice (Released June 4, 2008): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Text
  • Recommendation Regarding Access to Televised Emergency Information by People Who are Blind or Visually Impaired: Word | PDF
  • Recommendation Regarding Broadband and Universal Service: Word | PDF
  • Recommendation Regarding DTV Captioning: Word | PDF
  • Recommendation Regarding Development of Feature Checklist for Coupon Eligible Converter Boxes: Word | PDF

April 4, 2008

  • Public Notice (Released March 10, 2008): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Text
  • Recommendation Regarding Community Funding for DTV Transition: Word |PDF

November 2, 2007

  • Public Notice (Released October 10, 2007): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Word | PDF
  • Recommendation on Improving the Effectiveness, Relevance and Visibility of the Consumer Advisory Committee: Word | PDF

September 27, 2007

  • Public Notice (Released September 5, 2007): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Text
  • Dtv Consumer Education Initiative Comments: Word | PDF 
  • Dtv Consumer Education Initiative Summary: Excel | PDF

August 10, 2007

CAC 3 2004-2006

CAC3

  • Charter 2004-2006: Word | PDF
  • Recommendations 2004-2006
  • Working Groups/Subcommittee Roster 2004-2006: Word | PDF
  • Public Notice Appointing 35 Members (released 03/08/05): Word | PDF
  • Public Notice Appointing 20 Additional Members (released 05/26/05): Word |PDF

Meetings 2004-2006

November 3, 2006

  • Public Notice (Released October 12, 2006): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Word | PDF
  • Report and Recommendations of Disability Access Working Group: Word | PDF
  • Recommendation on Emergency Alerts and Crisis Telecommunications: Word |PDF
  • Recommendation Urging FCC to Adopt Use of RSS News Syndication Technology:Word | PDF
  • Recommendations on Media Ownership Rules: Word | PDF
  • Further Recommendation Regarding 2006 Quadrenial Regulatory Review of the Commission's Media Ownership Rules: Word | PDF
  • Recommendation on Improving the Effectiveness, Relevance, and Visibility of the Consumer Advisory Committee: Word | PDF
  • Recommendation Addressing E911 Access Issues for Individuals who are Deaf and Hard of Hearing: Word | PDF
  • Recommendation to Approve IP Captioned Telephone as Eligible for Reimbursement from the Interstate TRS Fund: Word | PDF
  • Recommendation Concerning the Reimbursement Rate for Telecommunications Relay Services (TRS): Word | PDF
  • Recommendation Supporting Speech to Speech Petition Filed by Dr. Bob Segalman and Rebecca Ladew: Word | PDF
  • Recommendation Regarding General Principles of Implementation for Universal Service Reform: Word | PDF 

July 21, 2006

  • Public Notice (Released June 16, 2006): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Text
  • Recommendation: Questions for Notice of Proposed Rulemaking Regarding Captioned Telephone Relay Service: Word | PDF
  • Recommendation Regarding 2006 Biennial Regulatory Review of the Commission's Media Ownership Rules: Word | PDF
  • Recommendation on Consumer Outreach: Word | PDF
  • Recommendation: Role of Interstate TRS Fund Advisory Council: Word | PDF 

April 7, 2006

  • Public Notice (Released March 14, 2006): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Text
  • Recommendation: Proceeding Regarding Captioned Telephone Service: Word |PDF
  • Recommendation: Determine Capabilities of Subsidized Converter Boxes: Word |PDF
  • Recommendation: FCC Certification of VRS and Internet Relay Providers: Word |PDF
  • Recommendation: References to Sign Language in FCC Rules and Order: Word |PDF
  • Recommendation: Support of Petition for Rulemaking Filed by Rebecca Ladew:Word | PDF

November 18, 2005

  • Public Notice (Released October 18, 2005): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Text
  • Recommendation Regarding VRS Blocking: Word | PDF
  • Recommendation Regarding Consumer Interest Obligations of Digital Television Broadcasters: Word | PDF 

June 10, 2005

  • Public Notice (Released April 14, 2005): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Text 

CAC 2 2002-2004

CAC2

Meetings 2002-2004

November 19, 2004

  • Public Notice (Released October 21, 2004): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Word | PDF
  • Recommendation and Concerns Regarding Digital Television and Transition from Analog: Word | PDF
  • Recommendation on Reporting of Consumer Complaints and Inquiries: Word |PDF
  • Recommendation on Homeland Security: Word | PDF 

June 18, 2004

March 26, 2004

  • Public Notice (Released February 25, 2004): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Word | PDF
  • Recommendation on Modernizing the FCC: Word | PDF

November 20, 2003

  • Public Notice (Released October 21, 2003): Word | PDF
  • Agenda: (N/A)
  • Transcript (Part 1: Plenary Session): Word | PDF
  • Transcript (Part 2: TRS Working Group Breakout Session): Word | PDF
  • Recommendation on the Consumer Complaint Process: Word | PDF

July 11, 2003

April 25, 2003

  • Public Notice (Released March 28, 2003): Word | PDF
  • Agenda: Word | PDF 

CAC 1 2000-2002 (CD/TAC)

CAC1

Meetings 2000-2002

November 8, 2002

  • Public Notice (Released October 15, 2002): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Word | PDF
  • Recommendation Regarding Rules and Regulations Implementing the Telephone Consumer Protection Act of 1991: Word | PDF

June 28, 2002

  • Public Notice (Released June 7, 2002): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Word | PDF
  • Recommendations from June 28, 2002 Meeting (various topics): Word | PDF
  • Recommendations from June 28, 2002 Meeting (Disability Subcommittee Report):Word | PDF

March 15, 2002

  • Public Notice (Released February 21, 2002): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Word | PDF 

November 30, 2001

August 6, 2001

  • Public Notice (Released June 29, 2001): Word | PDF
  • Agenda: Word | PDF
  • Transcript: Word | PDF
  • Recommendations on Applications for Membership: Word | PDF
  • Recommendations on Guiding Principles on Universal Service: Word | PDF 

March 26, 2001

  • Public Notice (Released March 2, 2001): Word | PDF
  • Agenda: Word | PDF
  • Transcript (Morning): Word | PDF
  • Transcript (Disability Breakout): Word | PDF
  • Transcript (Afternoon First Session): Word | PDF
  • Transcript (Afternoon After Breakout): Word | PDF
Bureau/Office:
Consumer and Governmental Affairs
Tags:
Updated:
Friday, November 8, 2024