Points of Contact for the carriers who provide Internet-based relay services. (Alphabetical by company).

To update changes in contact/service provider information, please send an email listing the requested changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

  • InnoCaption
    Conditional certification to provide Internet Protocol Captioned Telephone Service (IP Relay)
    Cristina Duarte, Senior Director of Regulatory Affairs
    Mezmo Corporation (dba InnoCaption)
    6281 Beach Blvd, Ste 304
    Buena Park, CA 90621
    Telephone Number: 571-210-7687
    Email: Regulatory@innocaption.com 
    Website: https://www.innocaption.com
     
  • Nagish, Inc.
    Conditional certification to provide Internet Protocol Captioned Telephone Service (IP Relay)
    Tomer Aharoni, CEO
    Nagish, Inc.
    228 Park Avenue S
    PMB 58177
    New York, NY 10003
    Telephone Number: (916)-584-9163
    E-Mail: regulatory@talknagish.com
    Website: https://nagish.com 
     
  • T-Mobile USA, Inc. 
    Conditional certification to provide Internet Protocol Relay (IP Relay)
    Scott R. Freiermuth, Government Affairs
    T-Mobile Accessibility/Sprint Communications Company/Sprint Local Exchange Companies:
    P.O. Box 29230
    Shawnee Mission, KS 66201
    Telephone numbers: Voice: 913-315-8521; Fax: 913-315-0785
    Email: Scott.R.Freiermuth@t-mobile.comAccess@t-mobile.com

Conditional Certification

Conditional certification means that the Commission has conducted an initial review of a TRS provider’s application and determined that the application facially meets the certification requirement, but the Commission has reserved its right to verify some of the information contained in the application, such as through conducting on-site inspections of the provider’s facilities.

A conditionally certified TRS provider is able to provide the service described in its application and receive compensation for the TRS Fund for its provision of service, and must otherwise comply with all applicable Commission rules.

Updated:
Tuesday, January 7, 2025