Points of Contact for the carriers who provide Internet-based relay services. (Alphabetical by company).
To update changes in contact/service provider information, please send an email listing the requested changes to TRS_POC@fcc.gov so that this page can be updated accordingly.
- Convo Communications, LLC
Full certification to provide Video Relay Service (VRS)
Jeff Rosen, General Counsel
Convo Communications, LLC
6601 Owens Drive, #155
Pleasanton, CA 94588
Telephone Number: 240-406-7238
Email: jeff@convorelay.com
Website: https://www.convorelay.com
- Sorenson Communications, LLC
Conditional certification to provide Video Relay Service (VRS)
Adriana Featherstone
Manager of Compliance and Legal Counsel
Sorenson Communications, LLC
4192 South Riverboat Road
Salt Lake City, UT 84123
Voice Telephone Number: 240-564-1389; Videophone Telephone Number: 240-547-0756; Facsimile: 801-287-9401
Email: Afeatherstone@sorenson.com
Website: https://www.sorenson.com
- Tive, LLC
Conditional certification to provide Video Relay Service (VRS)
Gregory Caffas, General Counsel
137 N. Larchmont Blvd. Suite 626
Los Angeles, CA
Telephone Number: 202-370-5302
Email: gregory@tivetechnology.com
Website: https://www.tivetechnology.com
- ZP Better Together, LLC
Conditional certification to provide Video Relay Service (VRS)
Gregory Hlibok, Chief Legal Officer and Chief Compliance Officer
11900 N. Jollyville Road #204209
Austin, TX 78759
Telephone Numbers: Videophone: 443-574-7042; Fax: 855-236-0840
Purple Communications, Inc. (sub-brand)
Email: compliance@purple.us
Website: https://www.purple.us
ZVRS (sub-brand)
Email: compliancedirector@zvrs.com
Website: https://www.zvrs.com
Conditional Certification
Conditional certification means that the Commission has conducted an initial review of a TRS provider’s application and determined that the application facially meets the certification requirement, but the Commission has reserved its right to verify some of the information contained in the application, such as through conducting on-site inspections of the provider’s facilities.
A conditionally certified TRS provider is able to provide the service described in its application and receive compensation for the TRS Fund for its provision of service, and must otherwise comply with all applicable Commission rules.