Note: For information about Internet Protocol Captioned Telephone Service (IP CTS), visit the IP CTS page. For general information about Telecommunications Relay Services (TRS), visit the TRS page.
Captioned Telephone Services (CTS) is used by persons with hearing loss who have some residual hearing. CTS involves the use of a captioned telephone which has a built-in screen that displays real-time text captions of the non-CTS user’s side of the conversation. The CTS user, on one line, can speak to the called party and simultaneously listen to the other party and read captions of what the other party says. A specially trained communication assistant re-voices the information conveyed by the non-CTS user and automated speech recognition technology automatically transcribes the CA’s voice into captions displayed on the captioned telephone. The captioned telephone is connected to a telephone line.
Rules, Guides, and Reports
- Rules
- Telecommunications Relay Services - 47 CFR § 64 Subpart F
- Telecommunications Relay Services Emergency Calling Requirements - 47 CFR § 9 Subpart E
- TRS Customer Proprietary Network Information – 47 CFR § 64 Subpart EE
Contact Information for CTS Providers
- TRS By State
- Identify your local CTS provider, view contact information for the Relay Services Administrator within each state and territory, or review complaint logs summaries from each state or territory.
- Contact List for TRS Complaints
Filing a Complaint with the FCC
Note: You can file your complaint about CTS with the FCC online.
Orders, Public Notices, Notices and Press Releases
6/28/24
TRS Fund Compensation and Contribution Formulas for 2024-25 Fund Year (DA 24-620)
Order: Word||PDF
5/10/24
FCC Seeks Comment on 2024-2025 TRS Fund Report (DA 24-448)
Public Notice: Word||PDF
10/27/23
Comment Sought on Securus Petition to Extend Deadline to Offer TRS (DA 23-1021)
Public Notice: Word|| PDF
6/30/23
TRS Compensation and Contribution Formulas for 2023-24 Fund Year (DA 23-577)
Order: Word || PDF
5/17/23
FCC Seeks Comment on TRS Payment Formulas and Funding Requirements (DA 23-407)
Public Notice: Word || PDF
2/9/23
FCC Seeks Comment on Petitions for Reconsideration in Carceral Communications Proceeding (DA 23-81)
Public Notice: Word || PDF
1/6/23
FCC Extends Reply Comment Deadline for Accessible Carceral Communications Proceeding (DA 23-10)
Order: Word || PDF
12/2/22
Comment Due Dates set for Carceral Communications Proceeding (DA 22-1249)
Public Notice: Word || PDF
9/30/22
FCC Mandates TRS Access for Incarcerated People with Disabilities (FCC 22-76)
Report and Order: Word || PDF
6/30/22
Sets TRS Compensation and Contribution Formulas for 2022-23 Fund Year (DA 22-699)
Order: Word || PDF
5/16/22
Seeks Comment on Contribution Factors and Proposed Rates for TRS (DA 22-534)
Public Notice: Word || PDF
12/30/21
TRS COVID-19 Waivers Extended through March 31, 2022 (DA 21-1653)
Order: Word || PDF
6/30/21
TRS Compensation and Contribution Factors Approved (DA 21-779)
Order: Word || PDF
2/22/21
FCC Further Extends Temporary Waivers for Relay Services During Pandemic (DA 21-195)
Order: Word || PDF
2/8/21
CTS and IP CTS Metrics Further Notice Comments Dates (DA 21-135)
Public Notice: Word || PDF
12/18/20
TRS Call Early Termination Prohibition Partially Waived (DA 20-1506)
Order: Word || PDF
8/19/20
TRS Equal Access and Billing Options Waiver Extension (DA 20-903)
Order: Word || PDF
8/5/20
FCC Modernizes TRS Rules and Procedures (FCC 20-105)
Report and Order: Word || PDF
6/30/20
TRS Rates and Contribution Factors Set for 2020-21 Year (DA 20-692)
Order: Word || PDF
6/22/20
FCC Extends Telecommunications Relay Service COVID-19 Waivers (DA 20-650)
News Release: Word || PDF
Order: Word || PDF
6/3/20
TRS Complaint Log Summaries Due July 1, 2020 (DA 20-583)
Public Notice: Word || PDF
5/15/20
Request Comment on Proposed TRS Rates and Sprint Petition on IP Relay Rate (DA 20-522)
Public Notice: Word || PDF
5/14/20
FCC Extends Temporary Waivers For Relay Services Rules During Pandemic (DA 20-517)
News Release: Word || PDF
Order: Word || PDF
4/20/20
Seeking Comment on Consumer Groups Petition Regarding TRS Rules (DA 20-427)
Public Notice: Word || PDF
3/16/20
FCC Grants Temporary Waiver of Certain TRS Rules During Coronavirus (DA 20-281)
Order: Word || PDF
9/18/19
FCC Acts to Modernize the TRS Rules (FCC 19-90)
Order: Word || PDF
8/20/19
TRS equal access and billing options waivers extension (DA 19-789)
Order: Word || PDF
6/28/19
FCC Adopts TRS Rates and Establishes the Size and Contribution Factor for the 2019-2020 TRS Fund Year (DA 19-607)
Order: Word || PDF
Chairman Pai's Statement: Word || PDF
5/31/19
TRS Complaint Log Summaries Due July 1, 2019 (DA 19-502)
Public Notice: Word || PDF
5/13/19
FCC Seeks Comment on 2019-20 TRS Fund Payment Formulas and Fund Requirement (DA 19-407)
Public Notice: Word || PDF
8/9/18
FCC Extends TRS Equal Access and Billing Options Waivers (DA 18-830)
Order: Word || PDF
7/16/18
FCC Renews Certifications for State TRS Programs (DA 18-733)
Public Notice: Word || PDF
6/29/18
FCC Adopts TRS Rates and Establishes the Size and Contribution Factor for the 2018-2019 TRS Fund Year (DA 18-680)
Public Notice: Word || PDF
6/15/18
TRS Complaint Log Summaries Due July 2, 2018 (DA 18-630)
Public Notice: Word || PDF
5/14/18
FCC Seeks Comment on 2018-19 TRS Fund Payment Formulas and Fund Requirement (DA 18-494)
Public Notice: Word || PDF
5/01/18
FCC Sets Deadlines for Comments on Applications for Renewal of Certification of State Relay Programs (DA 18-354)
Public Notice: Word || PDF
Comment Due Date: Word || PDF
04/10/18
Pleading Cycle Established for Comment on Applications for State Certification for the Provision of Telecommunications Relay Service. (DA 18-354)
Public Notice: Word || PDF
01/26/18
State TRS Program Certification Applications Comment Dates. (DA 18-76)
Public Notice: Word || PDF
12/18/17
State TRS Program Application Comment Dates Extended. (DA-17-1214)
Public Notice: Word || PDF
12/18/17
State TRS Program Certification Application Comment Dates. (DA-17-1213)
Public Notice: Word || PDF
11/01/17
State TRS Program Applications to Renew Certifications Filed. (CG Docket No. 03-123) (DA-17-1074)
Public Notice: Word || PDF
7/19/17
FCC Announces State TRS Program Recertification Application Filing Window. (DA 17-697)
Public Notice: Word || PDF
6/30/17
FCC Adopts TRS Rates and Establishes the Size and Contribution Factor for the TRS Fund. (DA 17-642)
Public Notice: Word || PDF
6/8/17
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due by July 3, 2017; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (DA 17-565)
Public Notice: Word || PDF
5/10/17
Rolka Loube Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2017-2018 Fund Year (DA 17-445)
Public Notice: Word || PDF
8/24/16
Hamilton Relay, Inc., and Sprint Corporation, Petitions for Interim Waiver of Sections 64.604(b)(3) and 64.604(a)(3)(ii). Action by: Deputy Chief, Consumer and Governmental Affairs Bureau. Adopted: 8/24/16 by Order. (CG Docket No. 03-123) (DA 16-963).
Order: Word || PDF
6/30/16
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Chief, Consumer and Governmental Affairs Bureau. Adopted: 6/30/16 by Order. (CG Docket Nos. 03-123 and 10-51) (DA 16-750).
Order: Word || PDF
6/20/16
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due by July 1, 2016; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (CG Docket No. 03-123) (DA 16-702).
Public Notice: Word || PDF
5/9/16
Rolka Loube Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2016-17 Fund Year.
(CG Docket Nos. 03-123 and 10-51) (DA 16-518).
Public Notice: Word || PDF
12/18/15
Request for Comment on Petition for Rulemaking Filed by IDT Telecom, Inc., Regarding Interstate Telecommunications Relay Service Fund Contribution.
(CG Docket No. 03-123) (DA 15-1453).
Public Notice: Word || PDF
6/30/15
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Acting Chief, Consumer and Governmental Affairs Bureau.
Adopted: 6/30/15 by Order. (CG Docket Nos. 10-51 and 03-123) (DA 15-774).
Order: Word || PDF
6/9/15
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due by July 1, 2015; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
(CG Docket No. 03-123) (DA 15-671).
Public Notice: Word || PDF
5/20/15
Rolka Loube Associates LLC Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2015-2016 Fund Year.
(CG Docket Nos. 10-51 and 03-123) (DA 15-612).
Public Notice: Word || PDF
6/30/14
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program. Action by: Consumer and Governmental Affairs Bureau. Adopted: 6/30/2014 by Order. (CG Docket Nos. 10-51 and 03-123) (DA 14-946).
Erratum: Word || PDF
Order: Word || PDF
6/17/14
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is Due July 1, 2014; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
(CG Docket No. 03-123) (DA 14-831).
Public Notice: Word || PDF
5/9/14
Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the 2014-2015 Fund Year. (CG Docket Nos. 03-123 and 10-51) (DA 14-627).
Public Notice: Word || PDF
01/31/14
Technology Transitions; AT&T Petition to Launch a Proceeding Concerning the TDM-to-IP Transition; Connect America Fund; Structure and Practices of the Video Relay Program; Telecommunications Relay Services for Individuals with Hearing and Speech Disabilities; Numbering Policies for Modern Communications. (GN Docket Nos. 13-5 and 12-353; WC Docket Nos. 13-97 and 10-90; CG Docket Nos.10-51 and 03-123 ). Action by: the Commission. Adopted: 01/30/2014 by Order, Report and Order and FNPRM, Report and Order, Order and FNPRM, Proposal for Ongoing Initiative. (FCC No. 14-5).
News Release: Word || PDF
Order, Report and Order and FNPRM, Report and Order, Order and FNPRM, Proposal for Ongoing Initiative: Word || PDF
Chairman Wheeler Statement: Word || PDF
Commissioner Clyburn Statement: Word || PDF
Commissioner Rosenworcel: Word || PDF
Commissioner Pai: Word || PDF
Commissioner O'Rielly: Word || PDF
7/8/13
Notice of Certification of State Telecommunications Relay Services (TRS) Programs (DA 13-1530) (CG Docket No. 03-123).
Public Notice: Word || PDF
7/1/13
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities; Structure and Practices of the Video Relay Service Program (DA 13-1483) (CG Docket Nos. 03-123 and 10-51).
Order: Word || PDF
6/18/13
Reminder to States and Interstate Telecommunications Relay Services Providers that the Annual Summary of Consumer Complaints is due July 1, 2013 (DA 13-1402) (CG Docket No. 03-123). Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs.
Public Notice: Word || PDF
5/17/13
Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for Interstate Telecommunications Relay Services Fund for the July 2013 Through June 2014 Fund Year (DA 13-1137) (CG Docket Nos. 03-123 and 10-51).
Public Notice: Word || PDF
4/16/13
Pleading Cycle Established for Comment on Applications for Certification for the Provision of Telecommunications Relay Service. (DA No. 13-770). (Dkt No 03-123 ).
Public Notice: Word || PDF
2/22/13
Pleading Cycle Established for Comment on Applications for State Certification for the Provision of Telecommunications Relay Service. DA 13-275. CG Docket No. 03-123.
Public Notice: Word || PDF
7/26/12
Office of the Managing Director Announces Revised Debt Collection Process For Delinquent Contributors to the Universal Service Fund, the Telecommunications Relay Service Fund, and the North American Numbering Plan. DA 12-1192. Docket Numbers 10-191, 06-122, 92-237, 05-196 and 03-123.
Public Notice: Word || PDF
7/25/12
Consumer and Governmental Affairs Bureau Reminds State Telecommunications Relay Service (TRS) Programs to Seek Recertification. Docket No. 03-123. DA 12-1187.
Public Notice: Word || PDF
6/26/12
Telecommunications Relay Services and Speech-to-Speech Services For Individuals With Hearing And Speech Disabilities; Structure and Practices of the Video Relay Service Program. Order adopting per-minute compensation rates to be paid from the Interstate TRS Fund for the 2012-13 Fund Year. CG Docket Numbers 03-123 and 10-51. DA 12-996.
Order: Word || PDF
6/18/12
Reminder To States And Interstate Telecommunications Relay Service Providers That The Annual Summary Of Consumer Complaints Is Due July 2, 2012; Reminder Of Ongoing Obligation To Report Contact Information And Substantive Changes In TRS Program. DA 12-955. CG Docket Number 03-123.
Public Notice: Word || PDF
5/31/12
Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. FCC adopt procedures to provide more limited access to certain especially competitively sensitive information that may be filed in this proceeding. CG Docket Numbers 10-51 and 03-123. DA 12-858.
Second Protective Order: Word || PDF
5/2/12
Rolka Loube Saltzer Associates Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services Fund for the July 2012 through June 2013 Fund Year. DA 12-696. Docket Numbers 10-51 and 03-123.
Public Notice: Word || PDF
3/14/12
In the Matter of Structure and Practices of the VRS Program and TRS and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. FCC adopt procedures to limit access to proprietary or confidential information that may be filed in this proceeding. CG Docket Numbers 10-51 and 03-123. DA 12-402.
Order of Protection: Word || PDF
12/15/11
Structure and Practices of the Video Relay Service Program; Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. CG Docket Numbers 10-51 and 03-123. FCC 11-184.
FNPRM: Word || PDF
10/7/11
In the Matter of Contributions to the Telecommunications Relay Services Fund. Adopted rules to implement Section 103(b) of the CVAA, requiring interconnected and non-interconnected VoIP providers to participate in and contribute to the TRS Fund. CG Docket No. 11-47. FCC 11-150.
Report and Order: Word || PDF
9/30/11
Amendment of Part 64 of the Commission's Rules Regarding Telecommunications Relay Services and Related Customer Premises Equipment for Persons with Disabilities and Truth-in-Billing Requirements for Common Carriers. Made two nonsubstantive editorial revisions to Part 64 of the Commission's rules. DA 11-1649.
Order: Word || PDF
6/30/11
Order Adopting 2011-2012 TRS Funding Requirements. Docket Numbers 10-51, 3-123. FCC 11-104.
Order: Word || PDF
6/27/11
Instructions for Transfer of Telecommunications Relay Service Program Records. Provided additional instruction to the National Exchange Carrier Association concerning the transfer of records to Rolka Loube Saltzer Associates, LLC, the new TRS Fund Administrator. Action by: Deputy Managing Director, Office of the Managing Director by LETTER. (DA No. 11-1109).
Letter: PDF
6/27/11
Telecommunications Relay Service Fund Financial Statements and Reports. Set forth in detail the steps to be taken by the National Exchange Carrier Association in producing financial statements concerning the TRS Fund during the transition period. Action by: Managing Director by LETTER. (DA No. 11-1120).
Letter: PDF
6/27/11
Payment for Close-Out Activities of Telecommunications Relay Service Program Administration for the National Exchange Carrier Association. Effective July 1, 2011, the TRS Fund Administrator will change from NECA to Rolka Loube Saltzer Associates, LLC by LETTER. (DA No. 11-1121).
Letter: Word || PDF
6/23/11
Interstate Telecommunications Relay Service (TRS) Fund Administrator Transition - Bank Account Change Over. (DA No. 11-1041).
Public Notice: Word || PDF
6/20/11
Reminder To States And Interstate Telecommunications Relay Service Providers That The Annual Summary Of Consumer Complaints Is Due July 1, 2011; Reminder Of Ongoing Obligation To Report Contact Information And Substantive Changes In TRS Program.
Public Notice: Word || PDF
5/4/11
National Exchange Carrier Association (NECA) Submits Payment Formulas and Funding Requirement for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2011 Through June 2012 Fund Year. CG Docket No. 03-123. DA 11-826.
Public Notice: Word || PDF
4/6/11
FCC Names New Administrator of Interstate TRS Fund.
News Release: Word || PDF
3/3/11
FCC Proposes to Update Rules Allowing Accessibility to Advanced Communications to 54 Million Consumers With Disabilities.
News Release: Word | PDF
Genachowski Statement: Word || PDF
Copps Statement: Word || PDF
3/3/11
Implementation of the Twenty-First Century Communications and Video Accessibility Act of 2010, Section 103(b), Contributions to the TRS Fund Notice of Proposed Rulemaking Adopted March 2, 2011. CG Docket No. 11-47. FCC 11-38
NPRM: Word || PDF
Erratum issued 3/24/11: Word || PDF
6/28/10
The Commission hereby adopts per-minute compensation rates from the Interstate Telecommunications Relay Services Fund for each form of TRS for the 2010-2011 Fund year.
Order: Word || PDF
Erratum: Word || PDF
6/18/10
Reminder to States and Interstate Telecommunications Relay Service Providers that the Annual Summary of Consumer Complaints is due Wednesday, July 1, 2010; Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in the TRS Program. Docket 03-123; DA 10-1090
Public Notice: Word || PDF
4/30/10
NECA Submits Payment Formula and Fund Size Estimate for the Interstate TRS Fund for the July 2010 Through June 2011 Fund Year.
Public Notice: Word || PDF
9/23/09
Pleading Cycle Established for Comments on Petition of Qwest Wireless for Waiver of the Commission's Rules on Contributions to the Interstate Telecommunications Relay Service Fund. CG Docket No. 03-123 (DA 09-2097).
Public Notice: Word || PDF
6/26/09
In the Matter of Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. TRS Rate Order. Docket Number CG 03-123; DA 09-1451.
Order: Word || PDF
6/26/09
Consumer & Governmental Affairs Bureau seeks to refresh the record on petition to Mandate Captioned Telephone Relay Service (CTS). DA 09-1436
Comments Due: 07/27/2009. Reply Comments Due: 08/10/2009.
Public Notice: Word || PDF
6/12/09
Reminder to States and Interstate Telecommunications Relay Service Providers that the Annual Summary of Consumer Complaints is due Wednesday, July 1, 2009. Reminder of Ongoing Obligation to Report Contact Information and Substantive Changes in TRS Programs. (DA 09-1318) CG Docket No. 03-123.
Public Notice: Word || PDF
5/14/09
In the Public Notice, the FCC seek comment on NECA's proposed compensation rates for the various forms of TRS, as well as the proposed funding requirement and carrier contribution factor, as reflected in the 2009 TRS Rate Filing. In the Notice of Proposed Rulemaking (NPRM), the FCC seek comment on whether, notwithstanding the rate methodology established in the 2007 TRS Rate Methodology Order, we should modify the compensation rates for Video Relay Service (VRS) for the 2009-2010 Fund year. (Docket No. 03-123) (FCC 09-39) Adopted May 12, 20009; Released May 14, 2009.
Public Notice and Notice of Proposed Rulemaking: Word || PDF
3/25/09
Pleading Cycle Established for Comments on Petition for Rulemaking Filed by GoAmerica, Inc. Concerning Internet-Based Telecommunications Relay Service (TRS) Certification Requirements. (DA 09-675, Docket 03-123, RM-11512).
Comments Due: 30 days after release of Public Notice.
Reply Comments Due: 45 days after release of Public Notice.
Public Notice: Word || PDF
2/10/09
Telecommunications Relay Service (TRS) Providers Requesting Compensation from the Interstate TRS Fund Must Comply with Standard Rounding Principles in Measuring the Conversation Time of TRS Calls. (DA 09-211, Docket 03-123).
Public Notice: Word || PDF
7/3/08
Consumer and Governmental Affairs Bureau Clarifies the Transferability of Telecommunications Relay Service (TRS) Provider Certification. (DA 08-1589) (Docket No. 03-123).
Public Notice: Word || PDF
6/24/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Adopted the proposed rates, carrier contribution factor, and Interstate TRS Fund size for July 1, 2008 through June 30, 2009. (Docket No. 03-123) (DA 08-1476).
Order: Word || PDF
5/28/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. The FCC issued clarification on contacts between Telecommunications Relay Service (TRS) providers and TRS consumers. (Docket 03-123) (FCC 08-138).
Declaratory Ruling: Word || PDF
5/6/08
Telecommunications Relay Services and Speech-To-Speech Services for Individuals with Hearing and Speech Disabilities. Extended the stay of paragraphs 95 and 96 of the 2007 TRS Cost Recovery Declaratory Ruling until May 28, 2008. (DA 08-1079).
Order: Word || PDF
5/2/08
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2008 Through June 2009 Fund Year. (DA 08-1055) (CG Docket 03-123).
Public Notice: Word || PDF
4/4/08
IP-Enabled Services; Implementation Of Sections 255 And 251(a)(2) Of The Communications Act Of 1934, As Enacted By The Telecommunications Act Of 1996: Access To Telecommunications Service. Extend and modify the current waivers, as they apply to interconnected VoIP providers and traditional TRS providers. (Docket number(s) 92-105, 96-198, 03-123, 04-36).
Order: Word || PDF
2/7/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Request for Stay Pending Judicial Review. The Commission grants a request to stay the effectiveness of paragraphs 95 and 96 of the 2007 TRS Cost Recovery Declaratory Ruling, which restricts TRS providers from using consumer or call databases to contact TRS users. (Docket No. 03-123) (DA No. 08-312).
Order: Word || PDF
2/6/08
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Adopted a revised Interstate Telecommunications Relay Services Fund size and carrier contribution factor for the July 2007 to June 2008 Fund year. (Docket No. 03-123). (DA No. 08-303)
Order: Word || PDF
1/10/08
Applications for Certification as Certified State Telecommunications Relay Service (TRS) Programs Filed; Pleading Cycle Established for Comment on Applications. Docket No. 03-123; DA No. 08-60.
Public Notice: Word || PDF
11/19/07
Commission Adopts TRS Cost Recovery Methodology Report & Order and Declaratory Ruling on October 26, 2007. (Docket No. CG 03-123, FCC 07-186).
Report and Order: Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Erratum: Word || PDF
6/29/07
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. June 2007 Interim Rate Order. (Docket No. 03-123) (DA 07-2904).
Order: Word || PDF
6/22/07
Consumer & Governmental Affairs Bureau Reminds States that Current Telecommunications Relay Service (TRS) Certification will expire on July 26, 2008, and provides a timeline for seeking recertification. (DA 07-2761, Docket No. 03-123).
Public Notice: Word || PDF
Consumer & Governmental Affairs Bureau Reminds States and Interstate Telecommunications Relay Services (TRS) Providers that the Annual Summary of Consumer Complaints is due Monday, July 2, 2007, and that they have an ongoing obligation to report contact information and substantive changes in their TRS Programs. (DA 07-2762, Docket No. 03-123).
Public Notice: Word || PDF
6/15/07
Disability Access Requirements Extended to VOIP Services.
Order: Word | PDF
News Release (5/31/07): Word | PDF
Martin Statement: Word | PDF
Copps Statement: Word | PDF
Adelstein Statement: Word | PDF
Tate Statement: Word | PDF
McDowell Statement: Word | PDF
5/2/07
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for the Interstate Telecommunications Relay Services (TRS) Fund for the July 2007 through June 2008 Fund Year. (DA 07-1978) Docket No. 03-123.
Public Notice: Word || PDF
07/25/06
The Consumer & Governmental Affairs Bureau Reminds State Telecommunications Relay Service (TRS) Programs and Interstate TRS Providers of Their Obligations Regarding Contact Information and Substantive Changes in Their TRS Program. CG Docket No. 03-123 (DA 06-1506).
Public Notice: Word || PDF
07/20/06
FCC seek comment on a broad range of issues concerning the compensation of providers of telecommunications relay services from the Interstate TRS Fund for their costs of providing TRS. (Dkt No. 03-123) (FCC 06-106).
Further Notice of Proposed Rulemaking: Word || PDF
News Release (7/13/06): Word || PDF
Martin Statement: Word || PDF
Copps Statement: Word || PDF
Adelstein Statement: Word || PDF
Tate Statement: Word || PDF
McDowell Statement: Word || PDF
05/31/06
Consumer & Governmental Affairs Bureau Reminds States and Telecommunications Relay Services (TRS) Providers that the Annual Summary of Consumer Complaints Concerning TRS is due Monday, July 3, 2006. (DA 06-1175) Docket #03-123.
Public Notice: Word || PDF
05/25/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Reconsideration of the merits of Telco Group, Inc.'s petition. (DA 06-1100).
Declaratory Ruling on Reconsideration: Word || PDF
05/16/06
Telecommunications Relay Services and Speech-to-Speech Services for Individuals with Hearing and Speech Disabilities. Denied the Petition for Declaratory Ruling filed by Telco Group, Inc. requesting that the Commission either exclude international revenues from the end-user revenue base used to calculate payments due to the Interstate TRS Fund. (Dkt No. 03-123).
Declaratory Ruling: Word || PDF
05/12/06
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for Interstate Telecommunications Relay Services (TRS) Fund for the July 2006 Through June 2007 Fund Year. CG Docket No. 03-123.
Public Notice: Word || PDF
05/02/06
National Exchange Carrier Association (NECA) Submits the Payment Formula and Fund Size Estimate for Interstate Telecommunications Relay Services (TRS) Fund for the July 2006 Through June 2007 Fund Year. (CG Docket No. 03-123).
Public Notice: Word || PDF
03/01/06
Telecommunications Relay Services (TRS) Recordkeeping and Reporting Requirements Approved by the Office of Management and Budget. (DA 06-492) (Docket No. 03-123).
Public Notice: Word || PDF
01/06/06
National Exchange Carrier Association's Request to Withdraw its Petition for Interim Waiver and Rulemaking Concerning the Compensation of Wireless Telecommunications Relay Service (TRS) Calls is Granted. (CG Docket No. 03-123).
Public Notice: Word || PDF