FCC To Review Customer Support Offered to Consumers

• Full Title:

  Strengthening Customer Service in the Communications Industry Notice of Inquiry
• Document Type:

  Notice of Inquiry
• Bureau(s):

  Consumer and Governmental Affairs
• Description

  Notice of Inquiry seeks information on current customer service practices to build a public record on the current state of customer support and ways that the FCC can further protect families and businesses that rely on these critical services.
• DA/FCC #:

  FCC-24-110
• Docket No:

  24-472

Related Document(s):
News Release - FCC to Review Broadband, Cable, and Phone Provider Customer Support