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Full Title:FCC Chairman Genachowski Unveils New Actions To Help Consumers Prevent & Identify "Mystery Fees" On PHone Bills, Known as "Cramming"
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Document Type:News Release
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Bureau(s):Office of Former Chairman GenachowskiMedia RelationsConsumer and Governmental Affairs
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DescriptionTwenty Million Americans unaware of illegal and unauthorized mystery fees - called "cramming" ranging from $1.99 to $19.99 on monthly phone bills; FCC proposes $11.7 million in penalties against four companies & releases Consumer Tip Sheet
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Media Contact:Neil Grace at (202) 418-0506, email: Neil.Grace@fcc.gov