Iowa TRS

2022 - 2023 State Recertification

• Application

2017 - 2018 State Recertification

• Cover Letter
• Title Page
• Application
• Attachment A
• Attachment B
• Attachment B2
• Attachment C

TRS Complaint Log Summaries

2024

• Complaint Report

2023

• TRS Complaint Report

2022

• TRS Complaint Report

2021

• TRS Complaint Report

2020

• TRS Complaint Report

2019

• Cover Letter
• CapTel Report
• TRS Complaint Report

2018

• Contact Info
• CapTel Report
• IA Relay Report
• TRS Complaint Cover Letter

2017

• Contact Info
• Cover Letter
• CapTel Report
• IUB Cover Sheet
• TRS Complaint Report

2016

• Cover Letter
• Contact Info
• CTS Complaint Report
• TRS Cover Letter
• TRS Complaint Report

2015

• Cover Letter
• Cover Sheet for Complaint Log
• Contact Information
• TRS Complaint Log
• CTS Complaint Log

2014

• Cover Sheet
• Contact Information
• Cover Letter
• TRS Complaint Log
• CTS Complaint Log

2013

• Cover Sheet
• Contact Information
• Cover Letter
• TRS Complaint Log
• CTS Complaint Log

2012

• Cover Sheet
• Contact Information
• Cover Letter
• TRS Complaint Log
• CTS Complaint Log

2011

• Cover Summary Letter
• Complaint Report
• Contact List
• Complaint Log Summary

2010

• Cover Sheet
• Cover Letter
• Relay Iowa 2010 FCC Complaint Report

2009

• Cover Sheet
• Cover Letter
• Complaint Report

2008

• Cover Page
• Summary Letter
• Complaint Report

2007

• Complaint Report

2006

• Complaint Report

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)
• Telecommunications Access Iowa

TRS Telephone Numbers

(Service Provider: Hamilton Relay)
Customer Service #: 1-888-516-4692 (voice/TTY)

• 1-800-735-2943 (V)
• 1-800-735-2942 (T)
• 1-800-735-4313 (VCO)
• 1-877-735-1007 (STS)
• 1-800-264-7190 (Spanish)
• 1-800-855-8440 (VA-STS)
• 1-866-744-7474 (Spanish Customer Care)

Contact for TRS Complaints:

Kelsey Seaberg
Dual Party Relay Service Project Manager
Iowa Utilities Commission
1375 E Court Avenue
Des Moines, IA  50319-0069
Phone: 515.725.7367
kelsey.seaberg@iuc.iowa.gov

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.