Louisiana TRS

2022 - 2023 State Recertification

• Application

2017 - 2018 State Recertification

• Application

TRS Complaint Log Summaries

2024

• Complaint Report

2023

• Complaint Report

2022

• Complaint Report

2021

• Letter
• TRS FCC Report
• CapTel Complaint

2020

• Complaint Report

2019

• Complaint Report

2018

• Complaint Report

2017

• Complaint Report

2016

• Complaint Report

2015

• Complaint Report

2014

• Complaint Report

2011

• Complaint Report

2010

• Complaint Report

2009

• Summary Report

2008

• Summary Report
• Complaint Report

2006

• Complaint Log

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)
• Louisiana Commission for the Deaf (LCD)

TRS Telephone Numbers:

(Service Provider: Hamilton Relay)
Customer Service #: 1-888-699-6869 (T/V)

• 1-800-846-5277 (T)
• 1-800-947-5277 (V)
• 1-888-550-5277 (ASCII)
• 1-888-272-5530 (STS)
• 1-800-737-1813 (Spanish)
• 1-866-744-7471 (Spanish Customer Care)
• 1-855-218-8600 (VA-STS Access #)

Contact for TRS Complaints:

Ted M. Hankins
President
Relay Administration Board
1120 South Tryon Street, Suite 700
Charlotte, North Carolina 28203
Email: ted.hankins@brightspeed.com

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.