2022 - 2023 State Recertification
2017 - 2018 State Recertification
TRS Complaint Log Summaries
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2009
2008
2007
2006
Programs
- Rolka Loube Associates
- National Association of State Relay Administrators (NASRA)
- Telecommunications Equipment Distribution Program Association (TEDPA)
TRS Telephone Numbers:
(Service Provider: T-Mobile Accessibility)
Hamilton Relay: Provider of CapTel
T-Mobile: Provider of TRS Services
Email: access@t-mobile.com
Customer Service #:
- T-Mobile Accessibility Customer Service
(24 hours, 7 days, 365 days a year)
TTY/ASCII/Voice/VCO/STS 1-800-676-3777
Spanish 1-800-676-4290
CapTel Customer Service - 1-888-269-7477
Fax 1-877-877-3291
Contact for TRS Complaints:
George Boothby
4 Tower Place, 2nd Floor
Albany, NY 12203
Phone: 518-445-6285
Email: gboothby@nypool.org
To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.