West Virginia TRS

2022 - 2023 State Recertification

• Application

2017 - 2018 State Recertification

• Application
• Attachment 1
• Attachment 2
• Attachment 3

TRS Complaint Log Summary

2024

• Complaint Log

2023

• Complaint Report
• Cover Letter

2022

• Complaint Summary Report

2021

• Complaint Summary Report

2020

• Complaint Summary Report

2019

• Complaint Summary Report

2018

• Complaint Summary Report

2017

• Complaint Summary Report

2016

• Complaint Summary Report

2015

• Complaint Summary Report

2014

• Complaint Summary Report

2013

• Complaint Summary Report

2011

• Complaint Summary Report

2010

• Complaint Summary Report

2009

• Complaint Summary Report

2008

• Complaint Summary Letter
• Complaint Report

2007

• Complaint Report

2006

• Complaint Log

2005

• Complaint Log

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)

TRS Telephone Numbers

(Service Provider: T-Mobile Accessibility)
Email: access@t-mobile.com
TTY/STS/ASCII/Voice/VCO: 1-800-676-3777
1-800-676-4290 (Español)
Access #'s:

• 711
• 1-800-982-8772 (Voice)
• 1-800-982-8771 (TTY/HCO/ASCII)
• 1-866-519-0570 (Speech-to-Speech)
• 1-866-519-0569 (Spanish to Spanish)
• 1-877-243-2823 (CapTel Voice-in)
• 1-877-298-3348 (Spanish to English)
• 1-877-298-3349 (TeleBraille)
• 1-877-298-3330 (VCO Direct)
• 1-900-230-7272 (900 - not toll-free)

Contact for TRS Complaints:

David Howell, Utility Analyst
Public Service Commission of West Virginia
PO Box 812, 201 Brooks Street, Charleston, WV 25323
Tel 304-340-0451; (tollfree) 800-642-8544; fax 304-340-0326
Email: dhowell@psc.state.wv.us

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.