“This page is a digitally archived AccessInfo Announcement”
The Federal Communications Commission has tentatively placed on its agenda for the March 23, 2017 open meeting an item that would enhance service quality and propose a new provider compensation plan for video relay service (VRS) to better ensure that individuals who are deaf, hard-of-hearing, deaf-blind, or have speech disabilities experience service that is functionally equivalent to voice services available to hearing individuals who do not have speech disabilities.
Links to the proposed Fact Sheet, Report and Order, Notice of Inquiry, Further Notice of Proposed Rulemaking, and Order:
PDF: https://apps.fcc.gov/edocs_public/attachmatch/DOC-343733A1.pdf
Text: https://apps.fcc.gov/edocs_public/attachmatch/DOC-343733A1.txt
Any views on the subject expressed to federal officials including by email must be filed in CG Docket Nos. 10-51 and 03-123, which may be accessed via the Electronic Comment Filing System (https://www.fcc.gov/ecfs/).
For more information, contact Eliot Greenwald, Disability Rights Office, Consumer and Governmental Affairs Bureau, at 202-418-2235 or e mail Eliot.Greenwald@fcc.gov. For those using videophones and fluent in American Sign Language, you may call the FCC’s ASL Consumer Support Line at 844-432-2275 (videophone).