Consumer Advisory Committee Meeting
At this meeting, the Committee received briefings from FCC staff on recent Commission activities and discussed upcoming developments of interest to consumers. The Committee held this meeting remotely at www.fcc.gov/live.
Agenda:
I. WELCOME AND INTRODUCTIONS (10:30 am)
A. Welcome from Commission Leadership
Patrick Webre, Bureau Chief, CGB
Acting Chairwoman Jessica Rosenworcel
Commissioner Brendan Carr
Commissioner Geoffrey Starks
B. Roll Call and Member Introductions
Steve Pociask, Chair, Consumer Advisory Committee
C. Overview of Panels and Topics
Steve Pociask, Chair, and Debra Berlyn, Vice Chair, Consumer Advisory Committee
Scott Marshall, Designated Federal Officer (DFO), and Greg Haledjian, Deputy DFO
II. FEDERAL ADVISORY COMMITTEE ACT RULES AND RECORDS RETENTION REQUIREMENTS (11:15 am)
Paula Silberthau, Attorney Advisor, OGC
Toni McGowan, FCC Records Officer
III. FCC STAFF PANEL #1: FCC RESPONSE TO THE COVID-19 PANDEMIC (11:30 am)
A. Emergency Broadband Benefit (EBB) Program
Eric Wu, Attorney Advisor, WCB/Telecommunications Access Policy Division (TAPD)
B. Emergency Connectivity Fund (ECF) Program for Students, Schools, and Libraries
Molly M. O’Conor, Attorney Advisor, WCB/TAPD
C. COVID-19 Telehealth Program
Jennifer Best Vickers, Attorney Advisor, WCB, COVID-19 Telehealth Team
David K. Ahern, Ph.D., Senior Advisor, OGC, Connect2HealthFCC Task Force
D. Outreach to Consumers and Providers
Lyle Ishida, Division Chief, CGB/Consumer Affairs & Outreach Division
Michael Snyder, Deputy Division Chief, CGB/Web & Print Publishing Division
IV. LUNCH BREAK (12:10 pm)
V. FCC STAFF PANEL #2: PROTECTING CONSUMERS FROM UNWANTED ROBOCALLS AND SCAMS (12:30 pm)
A. Robocall Enforcement
Daniel Stepanicich, Attorney Advisor, EB/Telecommunications Consumers Division
B. Call Blocking Proceedings
Jerusha Burnett, Attorney Advisor, CGB/Consumer Policy Division
C. STIR/SHAKEN
Alexander Hobbs, Attorney Advisor, WCB/Competition Policy Division
D. Current Scam and Complaint Trends
Ed Bartholme, Associate Bureau Chief, CGB
E. Consumer Outreach and Education
Ed Bartholme, Associate Bureau Chief, CGB
VI. QUESTIONS FROM THE PUBLIC AND PREVIEW OF FUTURE CAC MEETINGS AND ACTIVITIES (1:20 pm)
Steve Pociask and Debra Berlyn, Moderators
Scott Marshall and Greg Haledjian, Moderators/Presenters
VII. ADJOURNMENT