Mississippi TRS

2022 - 2023 State Recertification

• Application

2017 - 2018 State Recertification

• Cover Letter
• Attachment 1
• Attachment 2
• Attachment 3

TRS Complaint Log Summaries

2024

• Cover Letter
• TRS Complaint Log
• CapTel Complaint Log

2023

• Complaint Log

2022

• Complaint Report

2021

• Cover Letter
• Complaint Report

2020

• Complaint Report

2019

• Complaint Report

2018

• Complaint Report

2017

• Complaint Report

2016

• Complaint Report

2015

• Complaint Report

2014

• Complaint Report

2013

• Complaint Report

2011

• Complaint Report

2010

• Complaint Report

2009

• Complaint Report

2008

• Complaint Report

2007

• Complaint Report

2006

• Complaint Report

2005

• Complaint Log

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)
• Project S.T.A.R.T. - 601-987-4872 (V/TTY)

TRS Telephone Numbers:

(Service Provider: Hamilton Relay)
Email: access@HamiltonRelay.com
Hamilton Relay: Provider CapTel Service
T-Mobile: Provider TRS Services
CapTel Customer Service #: 1-888-269-7477
Customer Service #: 1-800-676-3777 (V)

• 1-800-855-1000 (V)
• 1-800-582-2233 (TTY)
• 1-800-229-5746 (STS English)
• 1-866-260-9470 (STS Spanish)

Contact for TRS Complaints:

Katherine Collier
Executive Secretary
Mississippi Public Service Commission
501 NW Street, Suite 237, Woolfolk Building
Jackson, MS 39201
Tel: 601-961-5405
E-mail: Katherine.collier@psc.ms.gov

Jody Ray
Public Relations Specialist
Mississippi Public Service Commission
501 NW Street, Suite 237, Woolfolk Building
Jackson, MS 39201
Tel: 601-961-5449
E-mail: jody.ray@psc.ms.gov

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.