Connecticut TRS

2022 - 2023 State Recertification

• Application

2017 - 2018 State Recertification

• Application
• Attachment
• Appendices

TRS Complaint Log Summaries

2024

• Cover Letter
• TRS Complaint Log

2023

• Cover Letter
• TRS Complaint Log
• CapTel Complaint Log

2022 - 2005

• 2022
• 2021
• 2020
• 2019
• 2018
• 2017
• 2016
• 2015
• 2014
• 2008
• 2006
• 2005

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)
• Hamilton - Equipment Distribution Program: 1-844-997-3529 (V/TTY)

TRS Telephone Numbers:
(Service Provider: Hamiltonrelay)
Email: hamiltonrelay.com/connecticut/equipment-distribution.html
Email: ctrelay@hamiltonrelay.com

Customer Service #:

• 1-800-833-8134 (V)
• 1-877-842-5177 (STS)
• 1-888-269-7477 (CapTel customer service)
• 1-844-997-3529 (Voice/TTY customer care)
• 1-866-744-7471 (Spanish Voice/TTY customer care)

Access #:

• 1-800-842-9710 (TTY access number)
• 800-680-3746 (Spanish access number)
• 800-842-9488 (VCO access number)

Contact for TRS Complaints:

Nancy Joaquim
10 Franklin Square
New Britain, CT 06051
Phone: 860-827-2608
Email nancy.joaquim@ct.gov

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.