Vermont TRS

2022 - 2023 State Recertification

• Cover Letter
• TRS Application
• CTS Application

2017 - 2018 State Recertification

• Application

TRS Complaint Log Summaries

2024

• Complaint Report

2023

• Complaint Report

2021

• Cover Letter
• Complaint Report

2019

• Complaint Report

2018

• Complaint Report

2017

• Complaint Report

2016

• Complaint Report

2015

• Complaint Report

2014

• Complaint Report

2013

• Complaint Report

2012

• Complaint Report

2010

• Complaint Report

2009

• Complaint Report

2007

• Complaint Report

2006

• Complaint Report

2005

• Complaint Report

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)

TRS Telephone Numbers:

(Service Provider: T-Mobile Accessibility)
Hamilton Relay: Provider of CapTel Services
T-mobile: Provider of TRS Services
Email: access@t-mobile.com
CapTel Customer Service #: 1-888-269-7477
Customer Service #: 1-800-676-3777 (V/T)

• 1-800-253-0195 (V)
• 1-800-253-0191 (T)
• 1-800-229-5746 (STS English)
• 1-866-260-9470 (STS Spanish)

Contact for TRS Complaints:

Hunter Thompson
Director of Telecom and Connectivity
Department of Public Service
122 State Street
Montpelier, VT 05602
Phone: 802-371-9655
Email: Hunter.Thompson@vermont.gov

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.