Michigan TRS

2022 - 2023 State Recertification

• Application

2017 - 2018 State Recertification

• Application

TRS Complaint Log Summaries

2024

• Complaint Summary

2023

• Complaint Summary

2022

• Complaint Summary

2021

• Complaint Summary

2020

• Complaint Summary

2019

• Complaint Summary

2018

• Complaint Summary
• CapTel Report

2017

• Complaint Summary

2016

• Complaint Summary

2015

• Complaint Summary

2014

• Complaint Summary

2013

• Complaint Summary

2012

• Complaint Summary

2011

• Complaint Summary

2010

• Annual Consumer Complaints Summary
• Michigan Captel FCC Complaint Report 2010

2009

• Complaint Log and Resolution Summary

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)

TRS Telephone Numbers:

(Service Provider: Hamilton Relay)
Customer Care for Michigan:
Customer Care
Hamilton Relay
P.O. Box 285
Aurora, NE 68818
Voice/TTY: 844-578-6563
Fax: 402-694-5110
Email: mirelay@hamiltonrelay.com

Access #:

• 7-1-1
• 1-866-744-7471 (Spanish Customer Care)

Contact for TRS Complaints:

Chris Sherlock, Michigan Public Service Commission
7109 W. Saginaw Highway, 1st Floor
Lansing, MI 48917
Tel 517-284-8233; Fax 517-284-8200
Email: sherlockc@michigan.gov

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.