2022 - 2023 TRS State Recertification
2017 - 2018 State Recertification
TRS Complaint Log Summaries
2024
2023
2022
2021
2020
2019
2018
2017
2016
2015
2014
2013
2012
2011
2010
2006
2005
Programs
- Rolka Loube Associates
- National Association of State Relay Administrators (NASRA)
- Telecommunications Equipment Distribution Program Association (TEDPA)
TRS Telephone Numbers:
(Service Provider: T-Mobile Accessibility)
Hamilton Relay: Provider of CapTel Service
T-Mobile: Provider of TRS Service
Email: access@t-mobile.com
Customer Service #'s: 1-800-676-3777 Voice/TTY; 1-800-676-4290 Spanish; 1-877-787-1989 Speech to Speech; 1-866-931-9027 VCO
CapTel Customer Service#: 1-888-269-7477
- 711
- 1-800-735-8583 (TTY and Hearing Carryover)
- 1-877-735-8263 (Voice Carryover)
- 1-800-877-1229 (Spanish)
- 1-800-735-2905 (V)
- 1-877-735-7277 (STS)
- 1-800-735-7293 (ASCII)
- 1-877-735-8263 (VCO)
- 1-800-877-1229 (Spanish) - Spanish translation available upon request
- 1-900-535-3323 (900 Services)
Contact for TRS Complaints:
Kari Munn, TRS Manager
1401 Main Street, Suite 825
Columbia, SC 29201
Tel 803-737-0821; Fax 803-737-0842
E-mail: kmunn@ors.sc.gov
To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.