North Carolina TRS

2022 - 2023 TRS State Recertification

• Application

2017 - 2018 State Recertification

• Application
• Appendix E
• Appendix F
• Appendix G
• Appendix H 1
• Appendix H 2
• Appendix H 3
• Appendix H 4
• Appendix H 5
• Appendix I
• Appendix J
• Appendix K

TRS Complaint Log Summaries

2024

• Complaint Log

2023

• Cover Letter
• Complaint Log

2022

• Complaint Log

2021

• Complaint Log

2020

• Complaint Log

2019

• Complaint Log

2018

• Complaint Log

2017

• Complaint Log

2016

• Complaint Log
• Cover Letter

2015

• Cover Letter
• Complaint Log

2014

• Complaint Log

2013

• Complaint Log
• Cover Letter

2012

• Cover Letter
• Complaint Log

2011

• Complaint Log
• Cover Letter

2009

• Complaint Log

2008

• Complaint Log

2007

• Complaint Log

2006

• Complaint Log

2005

• Complaint Log

TRS Telephone Numbers:

(Service Provider: T-Mobile Accessibility)
Email: access@t-mobile.com
Customer Service #'s: 1-800-676-3777 (Voice/TTY); 1-877-787-1989 (Speech to Speech); 1-800-676-4290 (Spanish)

Contact for TRS Complaints:

Rebecca Rosenthal, TRS Administrator
NC Division of Services for the Deaf and Hard of Hearing
NC Department of Health and Human Services
820 S. Boylan Avenue, McBryde Building
2301 Mail Service Center
Raleigh, NC 27699 – 2301
Phone: 919-527-6930 (Voice)  919-760-3833 (Videophone)
Email: Becky.Rosenthal@dhhs.nc.gov
www.ncdhhs.gov/dsdhh

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.