Internet-Based TRS Providers

Points of Contact for the carriers who provide Internet-based relay services. (Alphabetical by each service (IP CTS, IP Relay, and VRS).

To update changes in contact/service provider information, please send an email listing the requested changes to TRS_POC@fcc.gov so that this page can be updated accordingly.

Internet Protocol Captioned Telephone Service (IP CTS)

  • CaptionCall, LLC 
    Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
    Adriana Featherstone
    Manager of Compliance and Legal Counsel
    Sorenson Communications, LLC
    4192 South Riverboat Road
    Salt Lake City, UT 84123
    Voice Telephone Number: 240-564-1389; Videophone Telephone Number: 240-547-0756; Facsimile: 801-287-9401
    Email: Afeatherstone@sorenson.com
    Website: https://www.captioncall.com
     
  • CaptionMate, LLC
    Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
    Beryl Bucher, CAPTIONMATE, Director
    CaptionMate LLC
    PO Box 1206 Hixson, TN 37343
    Telephone Numbers: Voice: 1-800-426-3738; Fax: 1-800-325-8871; TTY Toll-Free: 800-772-2889; TTY Local: 423-629-3466
    E-mail: support@captionmate.com 
    Website: https://www.captionmate.com
     
  • ClearCaptions, LLC
    Full certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
    Michael Strecker, Vice President of Regulatory and Strategic Policy
    ClearCaptions, LLC
    3010 Lava Ridge Court Suite 200
    Roseville, CA 95661
    Telephone Number: 916-274-8429
    Email: mike.strecker@clearcaptions.com 
    Website: http://www.clearcaptions.com 
     
  • Global Caption
    Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
    Michal J. Nowicki 
    Marashlian & Donahue, PLLC 
    The CommLaw Group 
    1430 Spring Hill Road, Suite 310 
    Tysons, Virginia 22102 
    Telephone Numbers: Voice: 703-714-1311; Fax: 703-563-6222 
    E-Mail: mjn@commlawgroup.com 
    Website: https://www.globalcaption.com 
     
  • Hamilton Relay, Inc.
    Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
    Dixie Ziegler, Vice President of Relay
    Hamilton Relay, Inc.
    1006 12th Street
    Aurora, NE 68818
    Telephone Numbers: Voice/TTY: 402-694-5101; Fax: 402-694-5037
    Email: dixie.ziegler@hamiltonrelay.com 
    Website: https://www.hamiltonrelay.com; www.hamiltoncaptel.com 
     
  • InnoCaption
    Full certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
    Cristina Duarte, Senior Director of Regulatory Affairs
    Mezmo Corporation (dba InnoCaption)
    6281 Beach Blvd, Ste 304
    Buena Park, CA 90621
    Telephone Number: 571-210-7687
    Email: Regulatory@innocaption.com 
    Website: https://www.innocaption.com
     
  • Nagish, Inc.
    Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
    Tomer Aharoni, CEO
    Nagish, Inc.
    228 Park Avenue S
    PMB 58177
    New York, NY 10003
    Telephone Number: (916)-584-9163
    E-Mail: support@talknagish.com
    Website: https://nagish.com 
     
  • NexTalk, Inc.
    Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
    Chau Tran
    448 E Winchester, Ste. 100 
    Murray, UT 84107
    Telephone Number: 801-274-6001
    E-Mail: support@nextalk.com
    Website: https://nextalk.com
     
  • Rogervoice
    Conditional certification to provide Internet Protocol Captioned Telephone Service (IP CTS)
    Carol Simpson
    Broadband Legal Strategies, LLC
    1118 Rankin Drive
    Lawrence, KS 6604br> Telephone Number: 202-489-3819
    E-Mail: carol@broadbandlegal.com
    Website: https://rogervoice.com

Internet Protocol Relay Service (IP Relay)

Video Relay Services (VRS)

  • Convo Communications, LLC
    Full certification to provide Video Relay Service (VRS)
    Jeff Rosen, General Counsel
    Convo Communications, LLC
    6601 Owens Drive, #155
    Pleasanton, CA 94588
    Telephone Number: 240-406-7238
    Email: jeff@convorelay.com 
    Website: https://www.convorelay.com
     
  • Sorenson Communications, LLC
    Conditional certification to provide Video Relay Service (VRS)
    Adriana Featherstone
    Manager of Compliance and Legal Counsel
    Sorenson Communications, LLC
    4192 South Riverboat Road
    Salt Lake City, UT 84123
    Voice Telephone Number: 240-564-1389; Videophone Telephone Number: 240-547-0756; Facsimile: 801-287-9401
    Email: Afeatherstone@sorenson.com
    Website: https://www.sorenson.com
     
  • Tive, LLC
    Conditional certification to provide Video Relay Service (VRS)
    Lief Martinoff, CEO
    Tive, LLC
    137 N. Larchmont Blvd. #626
    Los Angeles, CA 
    Telephone Number: 310-895-0730
    Email: leif@tivetechnology.com 
    Website: https://www.tivetechnology.com 
     
  • ZP Better Together, LLC
    Conditional certification to provide Video Relay Service (VRS)
    Gregory Hlibok, Chief Legal Officer and Chief Compliance Officer
    11900 N. Jollyville Road #204209
    Austin, TX 78759
    Telephone Numbers: Videophone: 443-574-7042; Fax: 855-236-0840
    Purple Communications, Inc. (sub-brand)
    Email: compliance@purple.us 
    Website: https://www.purple.us 
    ZVRS (sub-brand)
    Email: compliancedirector@zvrs.com 
    Website: https://www.zvrs.com 
     
Bureau/Office:
Consumer and Governmental Affairs
Updated:
Wednesday, June 12, 2024