Illinois TRS

2022 - 2023 State Recertification

• Cover Letter
• Application

2017 - 2018 State Recertification

• Application

TRS Complaint Log Summaries

2024

• Complaint Log

2023

• Complaint Log

2022

• Complaint Log

2021

• Complaint Log

2019

• Complaint Log

2018

• Complaint Log

2017

• Complaint Log

2015

• Complaint Log

2014

• Complaint Log

2012

• Complaint Log

2011

• Complaint Log

2010

• Complaint Log

2009

• Complaint Log

2008

• Cover Letter
• Complaint Report

2007

• Complaint Report

2006

• Complaint Log

2005

• Complaint Log

Programs

• Rolka Loube Associates
• National Association of State Relay Administrators (NASRA)
• Telecommunications Equipment Distribution Program Association (TEDPA)
• Illinois Telecommunications Access Corporation (ITAC)

TRS Telephone Numbers:

(Service Provider: T-Mobile Accessibility)
Email: access@t-mobile.com
Cap Tel Provider: Hamilton: 877-243-2823
Customer Service #: 1-800-676-3777 (V/TTY)

• 1-800-526-0857 (V)
• 1-800-526-0844 (T)
• 1-877-526-6690 (STS)
• 1-877-826-1130 (VCO)

Contact for TRS Complaints:

Jeffrey S. McNeal, Executive Direcctor
Illinois Telecommunications Access Corporation
3001 Montvale Drive, Suite A, Springfield, IL 62704
Voice/TTY (in-state) 800-841-6167; Voice/TTY 217-698-4170
Fax 217-698-0942
Email: jmcneal@itactty.org

To update changes in contact/service provider information, please send an email listing changes to TRS_POC@fcc.gov so that this page can be updated accordingly.