Direct Video Calling Forum
The Federal Communications Commission conducted a Direct Video Calling Forum from 1 to 4 p.m. on Tuesday, July 30, 2024 at FCC headquarters. The event was live-streamed at fcc.gov/live.
DVC is an Internet-based communication service that allows conversations to occur between two callers using American Sign Language (ASL), without the need for translation services. The Commission has recognized that effective communications is ensured by the use of direct video communications with individuals with hearing and speech disabilities who use sign language.
The DVC Forum featured an overview of relevant Executive Orders regarding accessible Federal customer services, panel discussions on the benefits of DVC and how federal agencies can implement DVC, and exhibits by DVC providers. Technical and policy experts were on-site to answer questions about this service, including questions about how to set up direct video calling capability in call centers.
General information about DVC is available at fcc.gov/dvc. For questions, please email the DVC team at DVC@fcc.gov, or call 202-418-2517 (voice) or 844-432-2275 (videophone).