As the FCC's primary expert on public safety and homeland security matters, the Public Safety and Homeland Security Bureau (PSHSB) promotes the public’s access to reliable 911, emergency alerting, and first responder communications. We do this by developing and implementing policies, consistent with the FCC’s statutory authority, to ensure that our Nation’s first responders and the American public have access to effective and reliable communications, and by collaborating with Federal government partners responsible for protecting the Nation’s communications infrastructure. At the FCC’s Public Safety and Homeland Security Bureau, the public’s safety is job 1!
About:
Leadership:
Debra Jordan
Bureau Chief
Contact
Phone: (202) 418-1300
24/7 Operations Center: (202) 418-1122
January 2024 Open Meeting Agenda
Preparing for Hurricane and Wildfire Seasons
Issues and Initiatives
The U.S. Cyber Trust Mark program is a voluntary cybersecurity labeling program for wireless consumer IoT products. The program builds on significant public and private sector work on IoT cybersecurity. This program aims to help consumers make informed decisions, differentiate trustworthy products in the marketplace, and create incentives for manufactures to meet higher cybersecurity standards.
The Commission provides read-only access to filings in the Network Outage Reporting System (NORS) and the Disaster Information Reporting System (DIRS) to the federal government and public safety agencies that have official duties which make them directly responsible for emergency management and first responder support functions (Participating Agencies).
The Emergency Alert System and Wireless Emergency Alerts are the two main components of the national public warning system.
The Communications Security, Reliability and Interoperability Council's (CSRIC) mission is to provide recommendations to the FCC to ensure, among other things, optimal security and reliability of communications systems, including telecommunications, media, and public safety.
911 is the nation’s universal emergency number for all telephone services and a vital part of our nation's emergency response and disaster preparedness system.
The FCC recently adopted mandatory actions to improve the reliability and resiliency of wireless networks during emergencies. The rules will help reduce wireless phone outages for the public and support faster service restoration after hurricanes, wildfires, and other disasters.