Guides

In a time when numerous entities collect and store personal information, you want to make sure yours is secure. The FCC has regulatory programs in ...

The Connect America Fund (CAF) – a part of the Universal Service High-Cost program – is an FCC program designed to expand access to voice and bro...

Voice over Internet Protocol (VoIP) is a technology for communicating using "Internet protocol" instead of traditional analog systems. Some VoIP serv...

When you place a long-distance call from a public phone – such as a payphone, hotel, or airport phone – using a calling card or access code for l...

If your cable provider charges you, as a subscriber, for services or equipment you did not affirmatively request, you may have experienced "negative ...

Portable interconnected Voice over Internet Protocol (VoIP) services can be used from virtually any internet connection anywhere, which raises challe...

With a few exceptions, cable television service providers can offer whatever channels they choose. Cable companies negotiate agreements with televisi...

The V-chip allows parents or other caregivers to block programming on their TVs that they don't want children to watch. Most programs are assigned a ...

Cable operators with all-digital systems may encrypt their services. If your cable operator chooses to encrypt its services, you will need a set-top ...

Most satellite subscribers can receive television broadcast channels that originate within their local area, but some channels that are broadcast in ...