Guides

Below you will find a compilation of instructions for filings that can be made with WTB during emergencies or other urgent conditions. This info...

To enable the staff of the Office of the Secretary to provide faster and more efficient service, we urge you to follow these guidelines in preparing a...

Most filing requirements are detailed in the Federal Communications Commission ("Commission") Rules. Also, some filing requirements are set forth in O...

Slamming is the illegal practice of switching a consumer's traditional wireline telephone company for local, local toll, or long distance service...

Infographic: How to avoid phone bill surprises (PDF)FCC Truth in Billing rules require telephone service providers to:Provide clear, factual, plain la...

Closed captioning displays the audio portion of a television program as text on the TV screen, providing a critical link to news, entertainment and i...

FCC rules require Internet browsers built into mobile phones to be accessible to and usable by individuals who are blind or visually impaired, unless...

If you are having trouble activating closed captioning or audio description, or if you are blind or visually impaired and you are having difficulty...

Closed captioning is the visual display of the audio portion of video programming. Captioning provides access to individuals who are deaf or have hea...

Title I Telecommunications Access and Title II Video Programming AccessOn October 8, 2010, President Obama signed the Twenty-First Century Communicati...