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Oppositions due:  February 15, 2023
Replies due:  February 27, 2023

On February 1, 2023, the FCC issued a Public Notice announcing dates for filing oppositions and replies to a petition filed by Sorenson Communications, LLC (Sorenson), for partial reconsideration of the Registration Grace Period Order, in which the FCC amended its rules for Video Relay Service (VRS) and Internet Protocol Captioned Telephone Service (IP CTS) to allow consumers who are registering for service for the first time, or changing their service provider, to use the service for up to two weeks, pending completion of the user registration process.

Sorenson requests that the FCC reconsider the decisions to require VRS and IP CTS providers to:

  • Terminate service to new users who cannot complete the registration process within the two-week “grace period”; and,
  • Port a user back to the user’s prior provider when re-registration upon porting-in to a new provider has not been completed within two weeks.

Links to the Public Notice:
URL:   https://www.fcc.gov/document/comment-dates-reconsideration-petition-trs-user-registration  
Word:  https://docs.fcc.gov/public/attachments/DA-23-91A1.docx  
PDF:    https://docs.fcc.gov/public/attachments/DA-23-91A1.pdf  
Text:    https://docs.fcc.gov/public/attachments/DA-23-91A1.txt  

Link to the Sorenson Petition:
https://www.fcc.gov/ecfs/document/1021129108560/1  

Links to the Registration Grace Period Order:
URL:   https://www.fcc.gov/document/fcc-modernizes-vrs-and-ip-cts-rules-proposes-further-improvements  
Word:  https://docs.fcc.gov/public/attachments/FCC-22-51A1.docx   
PDF:    https://docs.fcc.gov/public/attachments/FCC-22-51A1.pdf  
Text:    https://docs.fcc.gov/public/attachments/FCC-22-51A1.txt

General information about VRS is available at www.fcc.gov/vrs and for IP CTS at www.fcc.gov/ipcts.  For further information, please contact Bill Wallace, Disability Rights Office, Consumer and Governmental Affairs Bureau, at (202) 418-2716, or William.Wallace@fcc.gov.  Individuals who use videophones and are fluent in American Sign Language (ASL) may call the FCC’s ASL Consumer Support Line at (844) 432-2275 (videophone).

Updated:
Friday, September 6, 2024