New Consumer Guide
Broadband and Internet
- Bundled Services and Billing | (PDF)
- Broadband Speed Guide | (PDF)
- Captioning of Internet Video Programming | (PDF)
- Children's Internet Protection Act (CIPA) | (PDF)
- Connect America Fund Phase II FAQs | (PDF)
- Consumer FAQ: Rules for Service Providers in Multiple Tenant Environments | (PDF)
- E-Rate Program for Schools and Libraries | (PDF)
- FCC Speed Test FAQs | (PDF)
- Getting Broadband Q&A | (PDF)
- Household Broadband Guide | (PDF)
- Internet Protocol (IP) Relay Service | (PDF)
- IP Captioned Telephone Service | (PDF)
- International Modem Dialing Scams | (PDF)
- Protecting Children from Objectionable Content on Wireless Devices | (PDF)
- Tech Transitions: Network Upgrades That May Affect Your Service | (PDF)
- Tips for Secure Web Navigation and Transactions | (PDF)
- Voice Over Internet Protocol (VoIP) | (PDF)
- VoIP and 911 Service | (PDF)
- Wireless Connections and Bluetooth Security Tips | (PDF)