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Blogs
FCC Furthers Consumer Engagement Efforts with Consumer Help Center Enhancements
A core component of the FCC’s Consumer and Governmental Affairs Bureau’s mission is to empower consumers in the...
Tech Impacts on Robocalls and Spoofing
When it comes to stopping robocalls, technological advances are a double-edged sword: while new technologies have created new...
Consumer Tips for Confronting Robocalls
Like you, we at the FCC understand how frustrating unwanted telemarketing, spoofed, and robotic phone calls can be. We’re...
Real-Time Text: An IP-Based Solution for Accessible Communications
Over the past two decades, Americans have experienced a historic evolution in the way we communicate. The proliferation of...
The FCC's Modernized Comment System Is Coming Soon
As part of our efforts to upgrade the FCC’s major IT systems, we’ve been working to modernize the Commission’s Electronic...
Giving Consumers Greater Access to FCC Complaint Data
Greater transparency is one of the goals of our Consumer Help Center , which for over a year now has been the FCC’s primary...
Informing and Engaging Consumers- National Consumer Protection Week: March 6-12, 2016
As Acting Chief of the FCC’s Consumer and Governmental Affairs Bureau, I am excited about the opportunity to join with...
A Search for Innovative Solutions that Inspire
One of the many reasons I chose to take a job in public service at the FCC is the Commission's commitment to supporting the...