Guides

When you place a long-distance call from a public phone – such as a payphone, hotel, or airport phone – using a calling card or access code for l...

The Connect America Fund (CAF) – a part of the Universal Service High-Cost program – is an FCC program designed to expand access to voice and bro...

The Federal Communications Commission held a spectrum auction in April 2017 to help improve and expand wireless services across the country to meet...

Portable interconnected Voice over Internet Protocol (VoIP) services can be used from virtually any internet connection anywhere, which raises challe...

If your cable provider charges you, as a subscriber, for services or equipment you did not affirmatively request, you may have experienced "negative ...

Most satellite subscribers can receive television broadcast channels that originate within their local area, but some channels that are broadcast in ...

With a few exceptions, cable television service providers can offer whatever channels they choose. Cable companies negotiate agreements with televisi...

Do television commercial advertisements sometimes seem louder than the shows they accompany? TV stations are prohibited from boosting the average vol...

The V-chip allows parents or other caregivers to block programming on their TVs that they don't want children to watch. Most programs are assigned a ...

Cable operators with all-digital systems may encrypt their services. If your cable operator chooses to encrypt its services, you will need a set-top ...