Protecting Consumers From Robocall Scams
Robocalls can be more than an annoyance, they can also lead to fraud. To find out how you can identify robocall scams and avoid becoming a victim, visit the following links.
FCC consumer guides and resources
- Robocalls and Texts | Caller ID Spoofing | Call Blocking Resources | Scam Glossary
- Recent Scam Alert: 'Green Mirage' Mortgage Relief Call Spoofing
- To file an informal complaint with the FCC, visit the Consumer Inquiries and Complaints Center
Broadband Consumer Labels
Broadband Labels (Internet de Banda Ancha Etiquetas - en español) are designed to provide clear, easy-to-understand, and accurate information about the cost and performance of high-speed internet services. The labels are modeled after the FDA nutrition labels and are intended to help consumers comparison shop for the internet service plan that will best meet their needs and budget.
Consumers should look for broadband labels at any point of sale, including online and in stores.
Helpful Resources
- A glossary (glosario en español) of terms displayed on the labels
- Sample home internet label [PDF] | Sample mobile broadband label [PDF]
988 Suicide and Crisis Lifeline
"988" is the new three-digit, nationwide phone number you can call or text to connect directly with mental health professionals at a national network of crisis centers. Click to learn more
Communicating During Emergencies
Power outages and communications disruptions due to severe weather hinders how we stay in touch during emergencies. Get emergency communications tips, FCC ASL video, and public service announcements at fcc.gov/emergency (fcc.gov/emergencia).
- Lifeline phone and broadband service discounts available for Hurricane Helene survivors
- Learn about Lifeline | Find out if you are eligible and how to apply
After Disasters, Watch Out for Insurance and Charity Scams
Find out how to avoid post-disaster insurance scams and disaster relief charity scams. If you think you've been scammed, file a complaint at https://consumercomplaints.fcc.gov; or call: 1-888-CALL-FCC (1-888-225-5322); ASL: 1-844-432-2275.
Consumer and Governmental Affairs Bureau
Consumer and Governmental Affairs Bureau
The Consumer and Governmental Affairs Bureau develops and implements the FCC's consumer policies and serves as the agency's connection to the American consumer.