電話

帳單寄送、收費和費用 (Billing, Charges and Fees)

• 在撥打國際電話前查證基本費率  (Check Basic Rates Before Making International Calls)
• 什麼是免費電話號碼，它是如何工作的？  (What Is a Toll-Free Number and How Does it Work?)
• 國際無線電話附加費  (Surcharges for International Calls to Wireless Phones)
• 呼叫地點轉移  (Call Splashing: Long-Distance Calling from a Public Phone)
• 現役軍人和無線電話服務  (Military Service Members and Wireless Phone Service)
• 簡便國際長途呼叫提示表  (International Long Distance Calling Made Simple Tip Sheet)
• 瞭解你的電話帳單  (Understanding Your Telephone Bill)
• 預付費電話卡：消費者須知  (Prepaid Phone Cards: What Consumers Should Know)
• 使用公共電話和付費電話的提示  (Tips for Using Public Phones and Payphones)
• 通話付費資訊服務  (Pay-Per-Call Information Services)

協助工具問題 (Accessibility Issues)

• 殘疾人使用電訊服務  (Telecommunications Access for People with Disabilities)
• 二十一世紀通訊和視訊協助工具法案 (CVAA)  (21st Century Communications and Video Accessibility Act (CVAA))
• TTY裝置與數位無線電話的結合使用  (Use of TTY Devices with Digital Wireless Phones)
• TRS：電訊轉接服務  (Telecommunications Relay Service - TRS)
• 撥211，獲得基本社區服務  (Dial 211 for Essential Community Services)
• 全美國聾盲設備分發計畫  (National Deaf-Blind Equipment Distribution Program)
• 有線電話和無線電話的助聽器相容性  (Hearing Aid Compatibility for Wireline and Wireless Telephones)
• 即時簡訊：改善無障礙電信通訊方式   (Real-Time Text: Improving Accessible Telecommunications)

服務可用性 (Service Availability)

• E-Rate（教育費率）：學校和圖書館普遍服務計畫  (E-rate: Universal Service Program for Schools and Libraries)

欺詐、詐騙和警示 (Fraud, Scams and Alerts)

• 不要上90 #電話騙局的當  (Don't Fall for the 90# Telephone Scam)
• 不小心撥號也要花錢  (Careless Dialing Could Cost You Money)
• 電話公司切換：未經許可擅自切換授權電話公司。 (Slamming: Switching Your Authorized Telephone Company Without Permission)
• 關於垃圾傳真的常見問題解答  (FAQs about Junk Faxes)
• 對語音郵件系統的駭客攻擊  (Voicemail System Hacking)
• 注意車輛保固詐騙  (Watch out for Auto Warranty Scams)
• 行動電話詐欺  (Cell Phone Fraud)
• 呼叫地點轉移  (Call Splashing: Long-Distance Calling from a Public Phone)
• 來電顯示欺騙和呼叫者 ID  (Spoofing and Caller ID)
• 『響一聲』無線電話詐騙  ('One Ring' Wireless Phone Scam)
• 阻止垃圾電話呼叫、簡訊和傳真  (Stop Unwanted Calls and Texts)
• 通話付費資訊服務  (Pay-Per-Call Information Services)

無線、手機和行動 (Wireless, Cellular and Mobile)

• 無線緊急警報（WEA)  (Wireless Emergency Alerts (WEA))
• 避免在無線電話上意外撥打911電話  (Avoid Making Accidental 911 Calls on Your Wireless Phone)
• 行動錢包服務保護  (Mobile Wallet Services Protection)
• 瞭解無線電話覆蓋範圍  (Understanding Wireless Telephone Coverage)
• 分心駕駛的危險性)  (The Dangers of Distracted Driving
• 即時簡訊：改善無障礙電信通訊方式  (Real-Time Text: Improving Accessible Telecommunications)
• 行動電話詐欺  (Cell Phone Fraud)
• 現役軍人和無線電話服務  (Military Service Members and Wireless Phone Service)
• 行動電話解鎖常見問題解答  (Cell Phone Unlocking FAQs)
• 移植號碼：在更換服務提供者時保留電話號碼  (Porting: Keeping Your Phone Number When You Change Providers)
• TracFone電話解鎖計畫  (TracFone Phone Unlocking Program)
• 保護行動裝置  (Protect Your Mobile Device)
• 在無線裝置上防止兒童受到不良內容的侵害  (Protecting Children from Objectionable Content on Wireless Devices)
• 簡便國際長途呼叫提示表  (International Long Distance Calling Made Simple Tip Sheet)
• 國際無線電話附加費  (Surcharges for International Calls to Wireless Phones)
• 你需要知道的911簡訊  (Text to 911: What You Need To Know)
• 無線電話和國家『請勿呼叫』清單  (Wireless Phones and the National Do-Not-Call List)
• 國際漫遊：在其他國家使用行動電話  (International Roaming: Using Your Mobile Phone in Other Countries)
• 瞭解你的電話帳單  (Understanding Your Telephone Bill)
• 更新智慧電話作業系統  (Updating Your Smartphone Operating System)
• 無線麥克風的運作  (Operation of Wireless Microphones)
• 無線連接和藍牙安全提示  (Wireless Connections and Bluetooth Security Tips)
• 為孩子買第一部手機  (Your Kid's First Phone)

雜項 (Miscellaneous)

• 呼叫攔截工具和資源  (Call Blocking Tools and Resources)
• 電話通話錄音  (Recording Telephone Conversations)
• 移植號碼：在更換服務提供者時保留電話號碼  (Porting: Keeping Your Phone Number When You Change Providers)
• 對廣播、電視和電話信號的干擾  (Interference with Radio, TV and Telephone Signals)
• 在電話公司中止服務時  (When Your Telephone Company Discontinues Service)
• 本地、本地長途和長途電話呼叫  (Local, Local Toll, and Long Distance Calling)
• 保護你的隱私權：電話和有線電視記錄  (Protecting Your Privacy: Phone and Cable Records)
• FCC/FEMA應急通訊提示  (FCC/FEMA Tips for Communicating During an Emergency)